Hong Kong, Aug 7, 2020——UiPath, the leading enterprise Robotic Process Automation (RPA) software company, and HKT, Hong Kong’s premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services, today announced a collaboration to integrate UiPath’s RPA solution with HKT’s best-of-breed technologies to help enterprises to automate their business processes more rapidly. For the second consecutive year, UiPath has been named a Leader in the 2020 Gartner Magic Quadrant for Robotic Process Automation1. UiPath was one of 16 vendors evaluated in this report and positioned the highest on the ability to execute axis in the Leaders quadrant.
HKT is a UiPath Gold partner in Hong Kong and has earned consistent customer compliments for high quality delivery of both new and revamped RPA projects. The close collaboration between the two companies has helped to accelerate the deployment of RPA for enterprises and realize many benefits of RPA in today’s “new normal” economy.
Mr. Gabriel Wu, Managing Director of Greater China, UiPath, said,
“When a customer signs on for RPA, the partner is involved right from the start, from the proof-of-concept to implementation, and to running managed services or centers of excellence. Partners play an irreplaceable role in our business. We are very excited with our collaboration with HKT as more and more enterprises are recognizing the vast potential of RPA technology in their digital transformation. HKT is a highly capable partner in implementing RPA successfully for different enterprises. UiPath will continue to support HKT fully with everything from strategic consulting and technical support, to program implementation and after-sale service. We are confident our partnership will greatly assist in the adoption of RPA solutions in different industries and promote the application of RPA solutions across the region.”
HKT understands customers’ business needs well and the professional technical consultancy teams are able to provide detailed workflow and process gap analyses. The professional teams work closely with customers through each solution to deliver process improvements. Resources processes are provided to and technical experts are accessible by customers to ensure successful project implementation on time and with a strong Return on Investment.
Mr. Tom Chan, Managing Director, Commercial Group, HKT said,
“Robotic Process Automation is now a proven technology for accelerating digital transformation and business growth. HKT is honored to collaborate with UiPath to bring the automation and productivity of RPA to the next level, which has streamlined enterprises’ operations and improved customer experiences. Together with 5G connectivity and a comprehensive range of emerging technologies such as cloud computing, IoT and AI solutions, HKT will be able to further accelerate their speed of transformation.”
According to a survey conducted by KPMG China and ACCA Hong Kong, 77% of respondents believed that their firms have much more potential for automation. RPA can be widely adopted for different industries.
The partnership between HKT and UiPath is highly recognized by various industries in Hong Kong, including insurance, banking and finance, property management and utility. BOC International Holdings Limited (BOCI) is one of the successful cases.
Mr. Tony Law, Associate Director, Information Technology Division, BOCI, said,
“RPA team in BOCI has successfully put 20 robots into service and automated more than 60 business processes across different areas. UiPath RPA solution is playing an increasingly important role in our business operations, compliance monitoring and IT Operation. The synergy of HKT and UiPath partnership greatly accelerates our digital transformation journey. We trust the RPA technology will help BOCI provide better experience to our customers and improve our agility in responding to market changes.”
1. Gartner, “Magic Quadrant for Robotic Process Automation”, Saikat Ray, Arthur Villa, Cathy Tornbohm, Naved Rashid, Melanie Alexander, 27 July 2020 (Prior to 2020, the report was previously titled “Magic Quadrant for Robotic Process Automation Software”).
2. Source: “Hong Kong’s Automated Future: An RPA Guide for Finance Functions” by KPMG China and ACCA Hong Kong published in 2018.
Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
